Resource library

In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).

In this video Kolini Baker tells the story of her journey with mental ill health and her transition from acute care to community care.

The purpose of the project was to look at ways to improve processes around transitions of care between mental health and addiction services to ensure consumers, families and whānau receive continuous quality care as they move between health providers

This document outlines the process for undertaking ‘light surveillance’ for the orthopaedic SSIIP. It supplements the Orthopaedic surgery implementation manual.

This is a video recording of a presentation by Professor Paul Bowie about human factors and maternity systems.

This 10-minute video is the presentation about Whakakotahi, the Commission’s primary care improvement programme, that was presented virtually for the IHI/BMJ International Forum, Copenhagen 2020.

The medication charting toolkit has been prepared for health practitioners who are implementing the national medication chart and/or conducting education and training on how to use the national medication chart.

The methodology and procedures for the adult primary care patient experience survey (August 2020 update).

Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.

The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.