Displaying 1 - 10 of 56 results
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Te Tāhū Hauora Health Quality & Safety Commission policy for consumer and whānau engagement, fees and reimbursementPolicy for paying consumers who are involved with Health Quality & Safety Commission work.
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Section 2.1: Guidance and support for co-designing with consumers, whānau and communitiesOn 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Code of expectations for health entities' engagement with consumers and whānau [web version]The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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The importance of consumers in Whakakotahi: primary care quality improvementSome of the people involved in Whakakotahi projects talk about their experience and how consumers are key partners in quality improvement.
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Exploring how the way we work impacts the consumer experienceThis video explores consumers' experiences of communication and decision-making, when things do not go well in health care and a clinician's perspective of what might contribute to that experience.
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Three steps to meeting health literacy needs | Ngā toru hīkoi e mōhiotia ai te hauoraOur new guide for health care professionals provides a process for you to follow with every person in every health care discussion.
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Pānui/information for whānau/families about post-mortem examination (brochure)This pānui is for whānau, families, parents, kaitiaki and caregivers who are trying to decide whether or not to consent to a post-mortem to be undertaken on their baby who has died during the perinatal period.
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Code of expectations for health entities’ engagement with consumers and whānauThe code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Let’s plan to leave hospital | Me whakamahere i te wehenga i te hōhiperaHospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.
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Let’s plan for your next health care visit | Me whakamahere i tō toronga haumanu hauoraThis resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.