Resource library

Terms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.

This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.

In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).

This report presents results for the period 1 November to 28 February 2023 including national hand hygiene compliance for 20 health districts and 23 private surgical hospitals (PSHs).

This is a report from a hui for the consumer health forum Aotearoa at Te Papa, Te Whanganui-a-Tara Wellington on 10 November 2022.

This report presents results for the period 1 July to 31 October 2022 including national hand hygiene compliance for 20 health districts and 23 private surgical hospitals (PSHs).

A case study from Te Whatu Ora Taranaki, who identified that many people were not receiving the required discharge information or referrals for follow-up when they were discharged from hospital following a traumatic brain injury (TBI).

This list is for guidance only. All events should be rated on actual outcome for the consumer.