Displaying 51 - 60 of 126 results
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Resources for Te Rā Haumaru Tūroro o Aotearoa | Aotearoa Patient Safety Day 2021View our five videos about giving and receiving culturally responsive care or download our poster.
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Adult primary care patient experience survey: methodology and proceduresThe methodology and procedures for the adult primary care patient experience survey (August 2020 update).
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Ngā whānau Māori wheako ki te tauwhiro pāmamae me te whakaoranga | Whānau Māori experiences of major trauma care and rehabilitationDownload the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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Always Report and Review list 2021–22The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.
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Using the Health Quality & Safety Commission Surgical Site Infection investigation tool – a summary of practice points from Dr Arthur Morris, clinical lead, Health Quality & Safety CommissionThe following points summarise the information Dr Arthur Morris provided during his webinar presentation on 7 December 2021 and include the rationale for collecting specific data.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience surveyThe Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
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Getting through together: Consumer perspectivesIn this video, produced for Aotearoa Patient Safety Day, consumers of health and disability services talk about their experiences of health care during the nationwide lockdown for the COVID-19 pandemic.