Displaying 131 - 140 of 247 results
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Adult primary care patient experience survey: videos for in-clinic waiting roomGeneral practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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Ngā whānau Māori wheako ki te tauwhiro pāmamae me te whakaoranga | Whānau Māori experiences of major trauma care and rehabilitationDownload the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.
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Webinar videos: Exploring the impact of aged residential care and older MāoriVideos from the 5 May 2022 webinar on the impact of aged residential care and older Māori, featuring presenters Dr Joanna Hikaka and Dr Ngaire Kerse from the University of Auckland.
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Dr Carl Horsley, clinical lead systems safety, introduces he toki ngao matariki Aotearoa in this webinarResilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.
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Preventing falls in hospitals (summary, 7min 50sec)This is a short summary version (7min 50 sec) of the video on preventing falls in hospitals.
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Representing the consumer voice in an adverse event reviewSheila from Te Pukaea (Whanganui DHB's consumer council) talks about her experience as an independent consumer representative on adverse event review panels.
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Always Report and Review list 2021–22The Always Report and Review list is a subset of adverse events that health providers should report and review in the same way as SAC 1 and 2 rated events, irrespective of whether or not there was harm to the consumer.
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Using the Health Quality & Safety Commission Surgical Site Infection investigation tool – a summary of practice points from Dr Arthur Morris, clinical lead, Health Quality & Safety CommissionThe following points summarise the information Dr Arthur Morris provided during his webinar presentation on 7 December 2021 and include the rationale for collecting specific data.