Search results
Displaying 51 - 59 of 59 results
-
Guide for developing a consumer experience framework (DHB quality and risk managers)
A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
-
Welcome to Ō Mātou Reo: Our Voices 2025
All the information you need to enjoy the day.
-
Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
-
The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
-
Disability rights guides
These guides from the Office of the Ombudsman, aim to promote and protect the rights of persons with disabilities. They also provide useful information to the broader community about how to ensure persons with disabilities are actively engaged in...
-
Cancer Society survivorship consensus statement
As cancer treatments improve more people are living with, through and beyond cancer. Support for these people and their whānau is important.
-
Code of expectations for health entities' engagement with consumers and whānau [web version]
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
-
Consumer network terms of reference
Terms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
-
Tip sheet: preparing elevator pitches
An elevator pitch is a short narrative about your project that can be used in a couple of different ways: to engage people to contribute to the improvement project and as a tool for socialising and promoting work through face-to-face interactions...