Search results
Displaying 11 - 20 of 38 results
-
The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
-
Patients’ experience of primary health care in New Zealand revealed
Most patients feel their GP or practice nurse treats them with kindness, understanding and respect, results of a survey by the Health Quality & Safety Commission and Ministry of Health show.
-
Adult primary care patient experience survey: methodology and procedures
The methodology and procedures for the adult primary care patient experience survey (August 2020 update).
-
Adult hospital patient experience survey: What have we learned from 5 years’ results?
This report sets out major themes from the results of the adult hospital patient experience survey since its inception in 2014. It covers how responses have changed over that time, and the variation in responses between different groups.
-
Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
-
Optimising patient experience through digital innovation conference
This conference will cover how technology can impact positively on the health care sector, and will allow organisations to discover how to improve patient experience through digital change and innovation.
-
New Zealand adult primary care patient experience survey questionnaire
This document is a copy of the adult primary care patient experience survey questionnaire.
-
Blog: Patient experience feedback vital to the quality of general practice care – College
Dr Kate Wang is General Manager, Quality at the Royal New Zealand College of General Practitioners.
-
Nudges to improve patient experience
Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’.
-
Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.