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Displaying 1 - 10 of 38 results
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New health quality intelligence tools support quality improvement
The Health Quality & Safety Commission (the Commission) plays a key role in supporting the health sector to improve the quality and safety of services.
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Adult hospital inpatient experience survey: methodology and procedures
These flyers for patients are to promote the adult hospital patient experience survey in hospitals.
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Open Book: Dispensing errors: Learning from the national primary care patient experience survey (Jan 2019)
This report alerts providers to key medication-related findings from the national primary care patient experience survey, and includes some recommendations for improvement.
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Patient experience surveys: Privacy impact assessment report
This report addresses the impact that the survey and reporting may have on individual privacy, and outlines steps to assess and minimise potential areas of risk along with compliance with the information privacy principles.
- National patient experience survey: Results for patients treated in February 2019
- National patient experience survey: Results for patients treated in November 2018
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National patient experience survey: Results for patients treated in November 2019
Results of the national inpatient experience survey for patients treated in November 2019.
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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The Health Quality & Safety Commission launches Experience Explorer
The Commission has launched the Experience Explorer an improved tool for public reporting of results from the national patient experience programme.