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Displaying 1 - 10 of 43 results
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Patient experience surveys: Privacy impact assessment report
This report addresses the impact that the survey and reporting may have on individual privacy, and outlines steps to assess and minimise potential areas of risk along with compliance with the information privacy principles.
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New Zealand patient experience survey programme refresh 2019/20
This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.
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Information flyers for home and community support services experience survey
These information flyers can be given to people receiving home and community support services to promote and raise awareness about the survey. They are available in a range of languages.
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The health care experience of disabled people during COVID-19: Summary of findings from the COVID-19 patient experience survey
The Health Quality & Safety Commission runs two national surveys every three months to gather information about how people experience health care in Aotearoa New Zealand hospitals and in primary care (going to the doctor or pharmacy).
- National patient experience survey: Results for patients treated in November 2018
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National patient experience survey: Results for patients treated in November 2019
Results of the national inpatient experience survey for patients treated in November 2019.
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
- National patient experience survey: Results for patients treated in February 2019
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Adult hospital inpatient experience survey: methodology and procedures
These flyers for patients are to promote the adult hospital patient experience survey in hospitals.
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Co-designing nudges: Phase two of raising the bar on the national adult inpatient experience survey
Raising the bar on the national patient experience survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.