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Displaying 41 - 50 of 65 results
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.
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Consumer health forum Aotearoa update - August 2025
The August 2025 update from the Consumer health forum Aotearoa.
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Jane’s story – the unseen impact of developing an infection after surgery
Jane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.
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Consumer flyer: Ask your pharmacist for advice about your medicines
Consumer flyer: help with your medicines is available – ask your pharmacist for advice.
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Beth’s story – the dangers with invasive medical devices
Beth shares her personal story of developing a healthcare-associated infection caused by a medical device to highlight the impact these infections can have on patients and their whānau.
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Co-design case study: Susanne Cummings
Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what it was like working in a co-design project with Te Ara Pae Trust.
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Patients and Clinicians: Governing Together
It is important for health consumers and patients to be involved at the governance level so they can have input into setting strategy and determining the focus of services.
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What is the code of expectations and are we achieving what’s required?
Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.
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Using health care services in the community
Knowing what is available to you in the community and what to expect may help you to get the best from your care.
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Health provider meeting: Te Tai o Poutini West Coast
This February, we met with health providers in te Tai o Poutini to share information about the code of expectations and providers’ responsibilities when engaging with consumers.