Resource library

The mental health and addiction quality improvement programme uses a range of recognised methodologies and tools working with teams to bring about improvement. The methodologies and tools are described in this resource.

A full copy of the survey questions for consumers, family and whānau from the Ngā Poutama consumer, family and whānau experience survey.

A summary of the national results from the Ngā Poutama consumer, family and whānau experience survey.

The national and technical reports from Ngā Poutama consumer, family and whānau experience survey.

The mental health and addiction quality improvement programme conducts some events online. This resource provides information for those new to using Zoom, giving them everything they need to get started and explaining how to use Zoom for online learn

A summary of the work underway in New Zealand hospitals to reduce the use of seclusion for mental health consumers.

This document features the experiences of six health professionals who have successfully reduced the use of seclusion in their district health board's mental health and addiction services.

Commentary on serious and sentinel events reported by District Health Boards in 2006–2007.

Serious and Sentinel Events in New Zealand Hospitals 2007–2008.

In this year three in 10,000 admissions to DHBs involved a potentially preventable serious or sentinel event. Of these 39 percent were a result of a clinical mismanagement problem