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National and technical reports | Ngā Poutama consumer, family and whānau experience survey
The national and technical reports from Ngā Poutama consumer, family and whānau experience survey.
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Zoom procedures and etiquette for online learning sessions
The mental health and addiction quality improvement programme conducts some events online. This resource provides information for those new to using Zoom, giving them everything they need to get started and explaining how to use Zoom for online learn
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Want health equity? Make Te Tiriti the backbone of every programme
Kaumatua and Māori cultural advisor for the Health Quality & Safety Commission (the Commission) MHA quality programme, Wi describes the role of Te Tiriti o Waitangi in ensuring health equity for Māori.
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Zero seclusion: Safety and dignity for all – change package | Aukatia te noho punanga: Noho haumanu, tū rangatira mō te tokomaha – mōkī aroha
This Zero seclusion change package | mōkī aroha uses a set of globally recognised, evidence-based interventions aimed at improving the care of tāngata whaiora while moving towards achieving zero seclusion in mental health inpatient units.
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National mental health and addiction clinical leaders’ workshop held in Wellington
The learning from adverse events and consumer, family and whānau experience project / Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau held a workshop for mental health and addiction clinical leaders on Wednesday 26 June 2019.
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He Hohonga Kōrero – The Conversation Café
The Conversation Café meets monthly, via video conference, to discuss the challenges of living with mental health and addiction (MHA) issues as well as MHA service developments planned to address some of the challenges people are facing.
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Presentations from the second co-design workshop for Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience project
Presentations from the third learning session for Connecting care: improving service transitions/Te tūhono i ngā manaakitanga held on 3 and 4 December 2019
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Ngā Poutama: Consumer, family and whānau experience survey privacy summary
Privacy summary for Ngā Poutama: Consumer, family and whānau experience survey.
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Ngā Poutama: Consumer, family and whānau experience survey poster
Poster for consumers, family and whānau about the Ngā Poutama consumer, family and whānau experience survey.
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Project inspires quality improvement across West Coast mental health services
Undertaking one quality improvement project relating to seclusion highlighted to the West Coast district health board mental health and addiction services the need to improve processes around coordinating transfer of care of consumers.