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Displaying 111 - 120 of 120 results
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Survey of people who use mental health and addiction services offers insights for service improvement
A survey about people’s experiences using mental health and addiction (MHA) services has found many people felt they were treated with respect and things were well explained to them; but that their cultural and spiritual needs were not always met.
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Learning from adverse events and consumer, family and whānau experience (LAECFWE) | Te ako mai i ngā pamamaetanga me to wheako tangata whaiora me to whānau
A priority area within the seven-year mental health and addiction (MHA) quality improvement programme coordinated by Te Tāhū Hauora Health Quality & Safety Commission (Te Tāhū Hauora), the LAECFWE project began in September 2019 and ended in 2023.
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Co-design will help improve transitions
The Connecting Care Project will see health service providers, consumers, and their families and whānau working together to better understand and improve the experience of transitions between or within providers.
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Learning session focuses on the importance of whānau engagement in mental health and addiction adverse event review process
Approximately 60 participants representing 15 district health boards (DHBs) joined an online learning session for the Learning from adverse events and consumer, family and whānau experience project.
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Online workshop looks at the review of mental health and addiction adverse events
A virtual workshop was held recently for representatives from the mental health and addiction (MHA) sector about the essential components of a high-quality adverse event review.
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Improving safety in response to mental health and addiction adverse events
Learning from adverse events and consumer, family and whānau experience is one of the five priority areas for the Commission’s national five-year mental health and addiction quality improvement programme.
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Mental health and addiction quality improvement programme update April 2021
This update from the mental health and addiction (MHA) quality improvement programme | Whakapai i ngā mahi hauora hinengaro waranga hoki focuses on the programme approach to the end of June 2022.
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Pono consumer story: Kolini Baker
In this video Kolini Baker tells the story of her journey with mental ill health and her transition from acute care to community care.
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Consumers’ experience of seclusion
We are privileged to be able to share videos of two consumers’ experiences of seclusion. These are the first two in a series of at least six videos about mental health and addiction priority areas.
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Clarissa’s lived experience of seclusion
Clarissa Chandrahasen has experienced first-hand the trauma and distress of being secluded.