This toolkit was originally developed for the age related residential care (ARRC) sector. The common example used is the prevention and investigation of falls. While falls may not be a common occurrence in a pharmacy, most people can relate to a fall being an undesirable event, often with poor consequences for the person that fell. The techniques for reviewing an event and implementing change and improvements are universal.
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Published: 15 Nov 2021
Modified: 15 Nov 2021
