Primary care improvement case study: South City Health: Managing child eczema

At South City Health, a practice nurse was struggling with her own child’s severe facial eczema. Realising that if as a nurse she was struggling, others would be struggling too, she gathered support from the wider practice team and management to test a free nurse-led clinic. The nurse worked with the families to learn more about their lifestyle and routines and teach them how to use their creams and medication better. Together, they developed an individualised management-plan to help them manage their children’s eczema. This resulted in improved management of eczema for these children and improved quality of life not only for children, who experienced fewer flares and less pain and discomfort, but for the whole family as well.