The Health Quality & Safety Commission’s aged residential care (ARC) programme is pleased to share a collection of personal stories about what’s important to people and their families/whānau when entering ARC in Aotearoa New Zealand: Nau mai, haere mai ki tōku kainga hou | Welcome to my home: He kōrero mai i ngā tāngata e noho ana ki te tiakitanga ā-noho mō te pahake | Stories from people living in aged residential care.
The report and story compilation is the work of research and evaluation specialists Malatest International. It summarises the stories of 13 people and whānau experiencing life in ARC, based on a series of questions focusing on ‘What’s important to me?’ It then highlights common themes drawn from the residents’ stories and discusses each theme individually, including quotes from residents to illustrate key points. Lastly, it includes a discussion guide, written by our clinical lead Dr Michal Boyd. This is a series of topics for the purposes of quality improvement, based on themes drawn from the interviews. The topics aim to provoke thinking about how to enrich wellbeing at the care home. An editable MS Word version of this discussion guide is provided at the bottom of the page, for providers to freely use and adapt.
The report is accompanied by a short video (below), which summarises the themes within the framework of te whare tapa whā and incorporates a visual presentation of the questions from the discussion guide.
Due to the nature of an age-related project such as this, some of the residents interviewed have since passed away, however, the families are thankful that their presence has been recorded. They are happy to continue to have their loved one’s voice shared as part of our project to identify ‘What's important to me?’
We would like to acknowledge and thank all those who shared their stories; Malatest International for capturing these insights; and Dr Lisa Williams for developing the video.
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