This document sets out the Health Quality & Safety Commission's work through the aged residential care quality improvement programme. It gives an overview of how we will work in aged residential care, and has been informed by sector engagement and what they have identified as being important to them.
The Commission is partnering with the sector, establishing long-term relationships and a quality improvement network to support a strong culture of continuous quality improvement. The ultimate aim is to improve residents’ experience of care, resilience and quality of life.
Any queries about the charter can be directed to: info@hqsc.govt.nz.