Quality improvement and consumer safety

Improving Together
Improving Together is an online introduction to quality improvement. The tools are free and based on simple processes and techniques to improve the levels of service and care that consumers receive.

Quality improvement toolkit for aged residential care
The toolkit helps health care professionals undertake quality improvement activities, specifically those working in aged residential care. Its objective is to help those working on quality improvement activities to understand whether changes they are making have resulted in the desired improvement.

From knowledge to action: a framework for building quality and safety capability in the New Zealand health system
From knowledge to action: A framework for building quality and safety capability in the New Zealand health system is a high-level framework to guide the development of quality and safety capability across all levels in the health and disability sector, including consumers/patients.