Our voices

Safer use of anticoagulants: Marion and Graham's story

In this video Marion and her husband Graham talk about their experience after Marion was prescribed anticoagulants, when she was admitted to hospital for replacement of two values in her heart.

Safer use of anticoagulants: Russ's story

Russ is a consumer representative on the Te Tāhū Hauora safer use of anticoagulants project. In this video he shares his experience of taking anticoagulants, in the hopes it might help others who find out they need to take them.

Aotearoa Patient Safety Day 2023 video: Elevate the voice of consumers and whānau

Co-design case study: Susanne Cummings

Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what it was like working in a co-design project with Te Ara Pae Trust.

Co-design explained in 30 seconds with Susanne Cummings from Vaka Tautua

Susanne Cummings is a senior peer support worker at Vaka Tautua. She explains what co-design is in 30 seconds.

Consumer voice: What does equity mean to you and your community

Members of the consumer health forum Aotearoa describe what equity means to them in their own words.

Consumer voice: Why your community should get involved in the consumer health forum Aotearoa

Members of the consumer health forum Aotearoa share why the community voice is important.

Consumer voice: How can lived experience shape the future of the health care system

Members of the consumer health forum Aotearoa describe how their lived experience can inform improvements to health services.

Consumer voice: Being a part of the consumer health forum Aotearoa

Members of the consumer health forum Aotearoa describe how they feel about the forum in just two words.

Consumer voice: Shaping the future of health care services in Aotearoa

On 10 November 2022, people gathered from across the country for a hui in Wellington. Members of the consumer health forum Aotearoa share their perspectives and experiences of health care.

Why you should join the consumer health forum Aotearoa

A forum for consumers and whānau to have a voice at every level of the health system. Your voices. Your health. Join the consumer health forum Aotearoa.

Consumers share why they got involved in the consumer health forum Aotearoa

A forum for consumers and whānau to have a voice at every level of the health system.

Penina's story — lead maternity care midwife

Penina has been a lead maternity care midwife for over 20 years. She says when a Pacific person comes to her, they expect she will understand how to best care for them without them having to spell it out.

Pono consumer story: Kolini Baker

In this video Kolini Baker tells the story of her journey with mental ill health and her transition from acute care to community care.

Tracey’s story: Living with Ehlers-Danlos syndrome

Tracey shares her experiences of living with Ehlers-Danlos syndrome, a group of disorders that affect connective tissue, and how it has impacted her life.

Pono consumer story: Nicola Peeperkoorn

Nicola Peeperkoorn explores her family’s experience of the mental health and addiction event review process.

Looking after Māori in hospital

This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.

Patients and Clinicians: Governing Together

It is important for health consumers and patients to be involved at the governance level so they can have input into setting strategy and determining the focus of services.

Learning and education modules on understanding bias in health care

Three learning and education modules about understanding bias in health care, developed for Wiki Haumaru Tūroro | Patient Safety Week 2019.

Olivia and Karen: The importance of midwives

When Olivia and Karen found a midwife who specialised in supporting rainbow families they said, ‘Sign us up’. The two mothers share the importance of inclusive language and of both parents being included in the whole pregnancy and birth experience.

The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)

Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.

Petala's story: The importance of meeting cultural needs for Pacific Island families

Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.

Alwena & Jim's story: Improving communication around cancer diagnosis

Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.