Tā te kiritaki whai wāhi
Consumer opportunities
Read more about the current open opportunities for consumers to get involved.
At Te Tāhū Hauora, we support consumers being actively involved in decision-making about their health, at all levels.
Health services, including hospitals, government agencies and other services, require consumer representatives to co-design the planning, design, delivery and evaluation of health services.
Below are the current open opportunities for consumers to get involved.
Please note Te Tāhū Hauora publishes these opportunities on behalf of a range of different agencies and groups in the health sector. Please contact each provider directly using the information provided in the listing.
Do you have an opportunity you think consumer health forum Aotearoa members should know about?
If so, please submit an expression of interest for consumer and whānau representatives here.
Current opportunities
Te Tāhū Hauora runs the national patient experience survey programme to collect and measure feedback about people’s experiences of the health services they receive, including what worked well and where improvements are needed. This year, we have developed some new survey questions for the adult primary care patient experience survey (APCS) and need to test them with people to ensure that they are clear and easy to answer.
We are keen to connect with people who have had a recent consultation with their GP clinic / primary care provider to help us test these questions. We will ask you to answer the questions and tell us about what you were thinking about as you answered them. These sessions will be an informal interview, held either virtually via Microsoft Teams or Zoom, or in person at a location that is convenient to you.
Who are we seeking?
We are seeking people who have had a consultation with their GP clinic / primary care provider (either in person, over the phone, or via video call) in the last month. We are particularly seeking Māori, Pacific, tāngata whaikaha Māori, and disabled participants.
We are looking to interview around 10 people in total, representing a range of different experiences and circumstances.
Who else is involved?
This project is part of the national patient experience survey programme, run by Te Tāhū Hauora on behalf of Health New Zealand Te Whatu Ora and primary care providers. The interviews will be conducted by our survey provider, Ipsos New Zealand.
To find out more about the survey programme, visit our webpage with more information on Patient Experience Surveys
What is the expected time commitment?
The interviews will be held between the 7th and 20th of April 2025, either virtually via Microsoft Teams or Zoom, or in person at a location that is convenient to you. Each interview will take approximately 45-60 minutes.
How will members be compensated for their time?
As a token of appreciation for your valuable time and contribution, participants will receive a $100 Prezzy Card.
Deadline for applications:
Wednesday 2nd April 2025
How to apply: Please complete APCS EOI form and email it to survey@hqsc.govt.nz
Te Whatu Ora | Health New Zealand (Health NZ) is pleased to announce the establishment of two new clinical governance committees in the Northern Region: The Northern Integrated Clinical Governance Committee (NICGC) and the Northern Primary & Community Clinical Governance Committee (NPCCG). Both committees are deeply committed to upholding Te Tiriti o Waitangi and achieving health equity for all populations, including Māori, Pacific, disabled, rural, and LGBTQIA+ communities. We welcome applications from all professions and communities with the greatest need, and we encourage diversity and inclusion, committed to equal opportunity in all our policies and procedures.
These Committees aim to provide oversight, assurance, and leadership for clinical quality and safety across the region. They will focus on developing and implementing the Te Tāhū Hauora | Health Quality & Safety Commission (Te Tāhū Hauora) clinical governance framework as well as embedding Te Tiriti o Waitangi principles into governance, ensuring equity, improving patient safety, and fostering clinical excellence across the primary and community health system in the region. The Committees will operate to support system-wide integration, elevating issues from local levels and enabling collaborative problem-solving.
The aim of these groups is to foster an environment of a high-quality continuously improving healthcare system to achieve the best possible health outcomes and experiences for the people in the Northern Region.
Northern Integrated Clinical Governance Committee (NICGC) – one consumer representative.
The Northern Integrated Clinical Governance Committee (NICGC, the Committee) is the key system wide clinical governance group for the Northern Region at Health New Zealand | Te Whatu Ora (Health NZ). It has a key function to provide holistic clinical governance expertise and to take a regional whole of system view including hospitals and community healthcare delivery. It works in partnership with the Senior Leadership Team (SLT) and Regional Leadership Group (RLG), is accountable to the National Clinical Governance Group and works closely alongside Te Whiri Kaha (Hauora Māori Services’ Clinical Senate), Fatu Fono Pacific Senate, and local clinical governance groups at the district and community level. It is committed to Te Tiriti o Waitangi, and it is committed to working with and achieving equity for Māori, Pacific, disabled, rural, LGBTQIA+ and other populations.
Northern Primary & Community Clinical Governance Committee (NPCCG) – one consumer representative.
The Northern Primary & Community Clinical Governance Committee (NPCCG, the Committee) is the clinical governance body, which oversees, coordinates and supports cohesive, coordinated and harmonised (where possible) clinical governance and quality management activities across the primary and community care sector in the Northern Region. This group is the partner of regional Commissioning and the Regional Leadership team. It is accountable to the Regional Commissioner, Northern, and works closely with the Regional Integrated Clinical Governance Group and the Regional Leadership Group (Commissioning).
Who are we seeking?
We are specifically seeking for two (2) members of the community to join the Committees (one on each) to complement its current diversity and to provide the point of view of the population we serve. We recognise the importance of ensuring consumer perspectives and lived experiences are represented in healthcare decision-making.
The ideal candidate should have:
- Significant and credible consumer experience related with the healthcare.
- Governance experience in either clinical or another form of governance.
- Ability to articulate an understanding of the Pae Ora (Health Futures) Act 2022 and the wider goals and objectives of Health NZ.
- Show a commitment to undertaking the work required of the Northern Clinical Governance Committees. This includes active participation in meetings and acting as a champion of high-quality clinical governance for the region.
Please note that there will be a member of the Northern Region Consumer Council appointed to each Committee as well.
The Northern Regional Consumer Council (RCC) provides consumer and whānau perspectives to ensure that Health NZ services are designed and delivered in a way that meets the diverse needs of our communities. It aims to strengthen the voice of consumers and whānau within the health system, ensuring lived experiences shape decisions and improvements in healthcare services.
Who else is involved?
The NICGC comprises healthcare professionals with strong clinical or relevant professional experience aligned with the Committee's objectives. We collaborate closely with Health NZ – Northern Region to continuously monitor our clinical framework and identify opportunities to improve service delivery to our population.
What is the expected time commitment?
The NICGC's inaugural meeting is scheduled for March 2025, with subsequent meetings held monthly, excluding January.
- The role is a two-year term, with the possibility of extension.
- Monthly meetings are two hours in duration, with the specific date and time to be determined upon committee formation.
- Members are expected to prepare for meetings by reviewing materials, providing input, and actively participating in discussions.
- The estimated monthly workload is four hours.
How will members be compensated for their time?
- Members receive reimbursement in line with the Health NZ Consumer Reimbursement Policy:
- $60 per hour for meeting attendance and half-meeting time for preparation.
Deadline for applications: 25/03/2025
To apply: complete the expression of interest form and email to ni.clinicalgov@tewhatuora.govt.nz
Join us and help shape a healthcare system that works for our community!
Download the expression of interest form (DOCX 208KB).
Read the terms of reference for Northern Region Clinical Governance Committees (PDF, KB).
Consumers and whānau are invited to complete a voluntary survey to inform the development of a new Assistant/Associate Psychologist role.
Te Whatu Ora | Health New Zealand is proposing the development of a new role for an Assistant or Associate Psychologist (AP) to increase the mental health workforce. The title is yet to be confirmed and will be referred to here as AP. A new accredited qualification (yet to be developed), would provide post-graduate training for psychology graduates, leading to NZPB registration. APs would have set competencies (including cultural), work under supervision, and work only in a team setting. It is envisaged that a career pathway may be developed for APs to go on to further training as psychologists.
Gathering feedback from key stakeholders is a vital part of developing a new scope of practice. Te Whatu Ora started by forming an AP Advisory Group (APAG). New Zealand Psychological Society (NZPS) and New Zealand College Of Clinical Psychologists (NZCCP) have also asked their members for initial responses to the concept. With the recent release of the “Guidance for development of the AP Workforce and Role Description” by Te Whatu Ora, the Board is now asking for your feedback. Please complete the attached survey to have input into this important development in our profession. https://www.surveymonkey.com/r/5L5Y6JM
Feedback closes 30 April 2025 at 12.00pm. Ngā mihi.
The survey is designed to gather valuable insights from people about their experiences with telehealth services. This feedback plays a critical role in shaping telehealth resource delivery to ensure it aligns with patient needs and preferences. By prioritising their voice, we aim to develop resources for health professionals that support continuity of care and maintain easy access to healthcare, whether through phone or video consultations.
The feedback collected will help refine and improve telehealth initiatives and solutions in primary care, addressing any challenges or gaps identified by patients, while ensuring their needs are met efficiently and compassionately.
Through this survey, the Collaborative Aotearoa team aims to create a telehealth resource collaborative that truly reflects the patient experience, empowering individuals to feel heard and supported in their healthcare journey. Please complete the online survey here.
EOI: Adult Primary Care Patient Experience Survey - pretesting questions
Te Tāhū Hauora runs the national patient experience survey programme to collect and measure feedback about people’s experiences of the health services they receive, including what worked well and where improvements are needed. This year, we have developed some new survey questions for the adult primary care patient experience survey (APCS) and need to test them with people to ensure that they are clear and easy to answer.
We are keen to connect with people who have had a recent consultation with their GP clinic / primary care provider to help us test these questions. We will ask you to answer the questions and tell us about what you were thinking about as you answered them. These sessions will be an informal interview, held either virtually via Microsoft Teams or Zoom, or in person at a location that is convenient to you.
Who are we seeking?
We are seeking people who have had a consultation with their GP clinic / primary care provider (either in person, over the phone, or via video call) in the last month. We are particularly seeking Māori, Pacific, tāngata whaikaha Māori, and disabled participants.
We are looking to interview around 10 people in total, representing a range of different experiences and circumstances.
Who else is involved?
This project is part of the national patient experience survey programme, run by Te Tāhū Hauora on behalf of Health New Zealand Te Whatu Ora and primary care providers. The interviews will be conducted by our survey provider, Ipsos New Zealand.
To find out more about the survey programme, visit our webpage with more information on Patient Experience Surveys
What is the expected time commitment?
The interviews will be held between the 7th and 20th of April 2025, either virtually via Microsoft Teams or Zoom, or in person at a location that is convenient to you. Each interview will take approximately 45-60 minutes.
How will members be compensated for their time?
As a token of appreciation for your valuable time and contribution, participants will receive a $100 Prezzy Card.
Deadline for applications:
Wednesday 2nd April 2025
How to apply: Please complete APCS EOI form and email it to survey@hqsc.govt.nz
EOI: Consumer Representatives for Northern Clinical Governance Committees - Te Whatu Ora | Health New Zealand (Health NZ)
Te Whatu Ora | Health New Zealand (Health NZ) is pleased to announce the establishment of two new clinical governance committees in the Northern Region: The Northern Integrated Clinical Governance Committee (NICGC) and the Northern Primary & Community Clinical Governance Committee (NPCCG). Both committees are deeply committed to upholding Te Tiriti o Waitangi and achieving health equity for all populations, including Māori, Pacific, disabled, rural, and LGBTQIA+ communities. We welcome applications from all professions and communities with the greatest need, and we encourage diversity and inclusion, committed to equal opportunity in all our policies and procedures.
These Committees aim to provide oversight, assurance, and leadership for clinical quality and safety across the region. They will focus on developing and implementing the Te Tāhū Hauora | Health Quality & Safety Commission (Te Tāhū Hauora) clinical governance framework as well as embedding Te Tiriti o Waitangi principles into governance, ensuring equity, improving patient safety, and fostering clinical excellence across the primary and community health system in the region. The Committees will operate to support system-wide integration, elevating issues from local levels and enabling collaborative problem-solving.
The aim of these groups is to foster an environment of a high-quality continuously improving healthcare system to achieve the best possible health outcomes and experiences for the people in the Northern Region.
Northern Integrated Clinical Governance Committee (NICGC) – one consumer representative.
The Northern Integrated Clinical Governance Committee (NICGC, the Committee) is the key system wide clinical governance group for the Northern Region at Health New Zealand | Te Whatu Ora (Health NZ). It has a key function to provide holistic clinical governance expertise and to take a regional whole of system view including hospitals and community healthcare delivery. It works in partnership with the Senior Leadership Team (SLT) and Regional Leadership Group (RLG), is accountable to the National Clinical Governance Group and works closely alongside Te Whiri Kaha (Hauora Māori Services’ Clinical Senate), Fatu Fono Pacific Senate, and local clinical governance groups at the district and community level. It is committed to Te Tiriti o Waitangi, and it is committed to working with and achieving equity for Māori, Pacific, disabled, rural, LGBTQIA+ and other populations.
Northern Primary & Community Clinical Governance Committee (NPCCG) – one consumer representative.
The Northern Primary & Community Clinical Governance Committee (NPCCG, the Committee) is the clinical governance body, which oversees, coordinates and supports cohesive, coordinated and harmonised (where possible) clinical governance and quality management activities across the primary and community care sector in the Northern Region. This group is the partner of regional Commissioning and the Regional Leadership team. It is accountable to the Regional Commissioner, Northern, and works closely with the Regional Integrated Clinical Governance Group and the Regional Leadership Group (Commissioning).
Who are we seeking?
We are specifically seeking for two (2) members of the community to join the Committees (one on each) to complement its current diversity and to provide the point of view of the population we serve. We recognise the importance of ensuring consumer perspectives and lived experiences are represented in healthcare decision-making.
The ideal candidate should have:
- Significant and credible consumer experience related with the healthcare.
- Governance experience in either clinical or another form of governance.
- Ability to articulate an understanding of the Pae Ora (Health Futures) Act 2022 and the wider goals and objectives of Health NZ.
- Show a commitment to undertaking the work required of the Northern Clinical Governance Committees. This includes active participation in meetings and acting as a champion of high-quality clinical governance for the region.
Please note that there will be a member of the Northern Region Consumer Council appointed to each Committee as well.
The Northern Regional Consumer Council (RCC) provides consumer and whānau perspectives to ensure that Health NZ services are designed and delivered in a way that meets the diverse needs of our communities. It aims to strengthen the voice of consumers and whānau within the health system, ensuring lived experiences shape decisions and improvements in healthcare services.
Who else is involved?
The NICGC comprises healthcare professionals with strong clinical or relevant professional experience aligned with the Committee's objectives. We collaborate closely with Health NZ – Northern Region to continuously monitor our clinical framework and identify opportunities to improve service delivery to our population.
What is the expected time commitment?
The NICGC's inaugural meeting is scheduled for March 2025, with subsequent meetings held monthly, excluding January.
- The role is a two-year term, with the possibility of extension.
- Monthly meetings are two hours in duration, with the specific date and time to be determined upon committee formation.
- Members are expected to prepare for meetings by reviewing materials, providing input, and actively participating in discussions.
- The estimated monthly workload is four hours.
How will members be compensated for their time?
- Members receive reimbursement in line with the Health NZ Consumer Reimbursement Policy:
- $60 per hour for meeting attendance and half-meeting time for preparation.
Deadline for applications: 25/03/2025
To apply: complete the expression of interest form and email to ni.clinicalgov@tewhatuora.govt.nz
Join us and help shape a healthcare system that works for our community!
Download the expression of interest form (DOCX 208KB).
Read the terms of reference for Northern Region Clinical Governance Committees (PDF, KB).
EOI: Development of Assistant/Associate Psychologist role – Te Poari Kaimātai Hinengaro o Aotearoa | New Zealand Psychologists Board survey
Consumers and whānau are invited to complete a voluntary survey to inform the development of a new Assistant/Associate Psychologist role.
Te Whatu Ora | Health New Zealand is proposing the development of a new role for an Assistant or Associate Psychologist (AP) to increase the mental health workforce. The title is yet to be confirmed and will be referred to here as AP. A new accredited qualification (yet to be developed), would provide post-graduate training for psychology graduates, leading to NZPB registration. APs would have set competencies (including cultural), work under supervision, and work only in a team setting. It is envisaged that a career pathway may be developed for APs to go on to further training as psychologists.
Gathering feedback from key stakeholders is a vital part of developing a new scope of practice. Te Whatu Ora started by forming an AP Advisory Group (APAG). New Zealand Psychological Society (NZPS) and New Zealand College Of Clinical Psychologists (NZCCP) have also asked their members for initial responses to the concept. With the recent release of the “Guidance for development of the AP Workforce and Role Description” by Te Whatu Ora, the Board is now asking for your feedback. Please complete the attached survey to have input into this important development in our profession. https://www.surveymonkey.com/r/5L5Y6JM
Feedback closes 30 April 2025 at 12.00pm. Ngā mihi.
EOI: Collaborative Aotearoa Telehealth Patient Voice Survey
The survey is designed to gather valuable insights from people about their experiences with telehealth services. This feedback plays a critical role in shaping telehealth resource delivery to ensure it aligns with patient needs and preferences. By prioritising their voice, we aim to develop resources for health professionals that support continuity of care and maintain easy access to healthcare, whether through phone or video consultations.
The feedback collected will help refine and improve telehealth initiatives and solutions in primary care, addressing any challenges or gaps identified by patients, while ensuring their needs are met efficiently and compassionately.
Through this survey, the Collaborative Aotearoa team aims to create a telehealth resource collaborative that truly reflects the patient experience, empowering individuals to feel heard and supported in their healthcare journey. Please complete the online survey here.
Published: 16 Sep 2022
Modified: 18 Jul 2024
