Meet Te Tāhū Hauora

Te Tāhū Hauora works with clinicians, providers and consumers to improve health and disability support services.

Quality and safety improvements will mean fewer people harmed, more lives saved, and financial savings within the sector.

Our programme areas include advance care planning, adverse events, building leadership and capability, improved service delivery, infection prevention and control, medication safety, mental health and addiction, system safety, trauma, consumer engagement, primary care and mortality review.

Te Tāhū Hauora was established under the New Zealand Public Health & Disability Amendment Act 2010, and now functions under the Pae Ora (Healthy Futures) Act 2022. We are responsible for assisting providers across the health and disability sector – private and public – to improve service safety and quality and therefore outcomes for all who use these services in New Zealand.

What we do:

• Monitor and report on quality and safety
• Build sector capability for quality and safety improvement
• Support clinicians to be leaders of quality and safety improvement and follow best practice
• Build consumer engagement and partnership
• Support the sector to engage with consumers and whānau for the purpose of reflecting their perspectives in the design, delivery and evaluation of services
• Support reporting and management of health care incidents (adverse events)
• Manage mortality review functions including investigating and reporting on mortality and morbidity, with a view to reducing these statistics
• Influence the health quality and safety agenda and be a catalyst for change
• Ensure success in our programme areas.

We work towards achieving the New Zealand Triple Aim for Quality Improvement:

• improved quality, safety and experience of care for people and their whānau | he whakapikinga kounga, haumarutanga, āhuatanga o te taurima hoki mō te tangata me tōna whānau
• improved health and equity for all populations | te hauora me te whiwhinga ōrite pai ake mō ngā kāhui tangata katoa
• better value for public health system resources | te hua tino pai rawa mō ngā rawa o te pūnaha hauora tūmatanui. 

For further information about us please see the accountability documents page on our website.